Troubleshooting

How Do I Send an Attachment With a Check-in (Such as a Log Output)?

Attachments aren't supported by our Python SDK yet. For now, you can use the check-in attachments API.

Why Aren't Recurring Job Errors Showing Up on My Monitor Details Page?

You may not have linked errors to your monitor.

Why Am I Not Receiving Alerts When My Monitor Fails?

You may not have set up alerts for your monitor.

What Is the Crons Data Retention Policy for Check-ins and Attachments?

Our current data retention policy is 90 days.

Do You Support a Monitor Schedule With a Six-field Crontab Expression?

Currently, we only support crontab expressions with five fields.

Still having trouble? Reach out to crons-feedback@sentry.io.

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Our documentation is open source and available on GitHub. Your contributions are welcome, whether fixing a typo (drat!) or suggesting an update ("yeah, this would be better").